1. How much is postage?
Flat Rate Shipping within Australia $7.95
We are committed to keeping out costs as low as possible!
2. Do you ship overseas?
Yes we do, the shipping calculator works out costs as it is based on weight.
3. How do I track my order?
Once your order has been placed you will receive a tracking number to follow your delivery.
4. How long does it take from the time I order to the time I receive it?
We pride ourselves on getting your shipment out within 24 hours. Shipped to you via Australia Post so it is secure and easily tracked. Australia Post recommends allowing up to 7 business days anywhere in Australia.
1. What warranties do you offer?
Ugly Swan offers a 14 day money back guarantee, for you to be able to experience peaceful brushing. If you are not completely satisfied please return for a full refund. To enquire about a refund please email firstname.lastname@example.org Please note we don't refund postage and return postage will be at your expense.
2. Faulty Workmanship
We quality check all our products before packaging, however, occasionally a fault may occur. This would normally happen within the first two week. We do not accept product returns, due to change of mind, or after 14 days due to hygiene reasons. General wear and tear will not be covered under faulty workmanship
I read all the reviews saying how amazing it is but I can’t get it to stay tight on my head, it falls off or comes loose all the time. It’s not as absorbent as advertised. Over I’m not overly impressed.
Love it and more easy for me to handle the small hair wrap better then normal bath towel for my wet hair
Love this towel, not only does your hair dry fast, but also the towel itself dries fast.
These hair towels are brilliant, they are so absorbent and dry your hair much quicker than the Turbie Twist ones. The material quality is lovely, I ended up purchasing more and my 7yo daughter and I have 2 each! Highly recommend these and they make great gifts.
The best towel for drying longer hair. Unlike cheap hair turbans this one is extra long and fits all of my hair. It’s also made to be comfy for any head size and doesn’t have annoying tight elastic around the edge. The fabric is also much better quality and really does dry your hair super fast. A must have for anyone with long hair!
10/10 would recommend. I have long, thick hair and it’s actually long enough to cover all of my hair!
The best hair towel I have ever owned.
I have very fine hair & the brush is perfect for me!
Awesome item, I HIGHLY RECOMMEND IT :)
I have very long hair, and these sorts of drying towels are NEVER long enough to get all my hair - BUT THIS ONE IS ! Having the elastic to secure it is also brilliant, buttons etc will often fall off.
The best no more frizzy hair!
Such good towels! My 3 daughters have long thick hair and we live in a colder climate. It usually takes an hour to dry their hair after a bath! With these bad boys it was a lot faster. They are a great size and well made. Heaps better than any other hair towel I’ve ever used. Highly recommended
I can’t believe how quick it drys my hair it’s amazing & all my hair fits into it in 1 go, no more fussing with a towel or pulling & breaking. only took 2 hr’s to fully dry my hair with it being in the wrap for 20 mins, normally would take me 6+ hr’s to get my hair fully dry. Highly recommended.
The colourful towels are bright and vibrant. Very absorbent. My hair is short and feels almost dry after using the towel for less than 5 minutes after a shower. Great time and energy saver.
I bought 2 brushes and the towell. Love them all. The towell is brilliant for anyone but with long thick curly hair like mine, it's amazing.
I received the unicorn colour but specifically ordered the charcoal and although I sent an email to correct it, I got no response. That was a shame.
Great product. I used it for my 3 year old daughter. Works really well. 5 stars
Wonderful product. Allowed me to keep my hair up and get dry, while I dry the rest of my body. The towel holds a lot of water. 5 stars
First saw them at the Easter show where I purchased a pack & found the hair towel was so fantastic I ordered another for my other daughter. Great for long hair & it really does work. I’ve bought a few different brands of hair towels & this one is the best. Great investment.
Seriously the best towel for hair! Has reducing drying time.
Have tried several turbans before and they always felt heavy and tended to fall off. This is lightweight and dries my hair super fast.
It’s great and easy to use
Top shelf! Can only have been invented by a bunch of thoughtful and innovative mums.
Bought one for my daughter at the Sydney Royal Easter Show, loved it so much I bought another one for me.
Love my Ugly Swan! Dries my hair so quick! I have hair nearly to my bum and I love the fact all of my hair can fit into it!
The best! I’ve bought 3 because my 2 daughters kept stealing mine. Helps to dry your hair, brilliant for long thick hair & stays put unlike those microfiber turbans.
I love it and my daughters love theirs. Easy to use, great for long thick hair & towel absorbs a lot of water. Quick drying too.