1. How much is postage?
Flat Rate Shipping within Australia $7.95
We are committed to keeping out costs as low as possible!
2. Do you ship overseas?
Yes we do, the shipping calculator works out costs as it is based on weight.
3. How do I track my order?
Once your order has been placed you will receive a tracking number to follow your delivery.
4. How long does it take from the time I order to the time I receive it?
We pride ourselves on getting your shipment out within 24 hours. Shipped to you via Australia Post so it is secure and easily tracked. Australia Post recommends allowing up to 7 business days anywhere in Australia.
1. What warranties do you offer?
Ugly Swan offers a 14 day money back guarantee, for you to be able to experience peaceful brushing. If you are not completely satisfied please return for a full refund. To enquire about a refund please email firstname.lastname@example.org Please note we don't refund postage and return postage will be at your expense.
2. Faulty Workmanship
We quality check all our products before packaging, however, occasionally a fault may occur. This would normally happen within the first two week. We do not accept product returns, due to change of mind, or after 14 days due to hygiene reasons. General wear and tear will not be covered under faulty workmanship
I was skeptical because of the lack of reviews on other pages, but the item came well packaged and pretty fast after I ordered. It did a great job but probably didn't dry my hair as much as I'd hoped, even after the prescribed 10-15 minutes. Still a worthwhile purchase though :)
Best hair towel I have ever bought, highly recommend purchasing one.
Best hair turban I've found! I have long, thick, horse like Asian hair. Very heavy when wet and most hair turbans aren't long enough or strong enough to hold all my hair and keep it up. Love that it covers everything and the fabric dries well. Very happy with my purchase!
Pretty fabric, it's soft and more than long enough for me and my past the shoulders hair. It does get my hair dry quite fast. The elastic is much sturdier than the last one of these I had (from a different brand) and I'm very pleased with it.
This towel really works! I love how it dries without making my hair flat and lifeless. It’s light to wear and doesn’t tug at my roots. My daughter loves it too so looks like I’ll be getting another one for her.
This hair towel fits my head!
Easy to pop on and stays securely on while drying my hair.
Love the overall design not having a button. Not sure about this touch dry in 10mins though. Might need some lessons on how to tie up my hair to get that result. Otherwise would have been 5 stars.
Love the colour & it definitely dries my hair faster than other hair wraps I've had - only down fall is the elastic I get the feeling it's going to lose its hold quickly and maybe it would work better if there was a button that the elastic hooked around rather than pulling the remaining wrap through.
Love it best hair towel I have used highly recommend
I love it. I was surprised how well it says on your head unlike a normal towel. Love the colour I picked out. Definitely saves time drying your hair
Honestly I wasn’t expecting to be this impressed. It easily dries my hair in half the time compared to other microfibre hair turbans that I have tried. The open ended shape is so much more comfortable that the old loop and button style, with no pulling at all. And the designs are gorgeous!
Great hair towel, nice and long for our really long hair, dries really well in no time at all
Great size, good quality and big enough hair/ towel loop so it won't break quickly. They absorb well too.
They are the first hair towel that actually fits my extra long hair. They are well made, I've had previous hair towels with a tiny loop that breaks after a handful of uses. They absorb a good amount of water too.
Fantastic hair towel! Excellent Quality, and Big Enough for people with really long hair! Plus the colour is sooooo PRETTY!
This is great, especially for mid to long length hair. The bigger towel makes it so much easier to wrap your hair and is able to absorb more water. I leave this on for about 15 minutes. My hair is just past my shoulders in length and I have a lot of fine hair and this makes it so much quicker to blow dry my hair - I can style it in half the time. Would recommend.
I have bought and received one of your unicorn hair towels. I got it for my 8 year old daughter. Her hair is very long, past her bottom and thick and wavy. When it comes to hair wash day it is a battle. Her hair takes forever to dry and 9 times out of 10 she wakes up with her hair still wet in the morning. I seen that you were having a sale on your hair towels and thought what do I have to loose.
OMG can I just say thank you.
Her hair was dry in no time at all, the towel held all her hair which is another battle and it wasn’t a frizzy mess when we took it out. She went to bed with dry hair tonight. These towels are worth their weight in old. Thank you for such an amazing product.
This is a Christmas present so shhh… we already have a mermaid coloured one and it is awesome so I thought we might just change it up a bit with a new colour.
REVOLUTIONARY! My hair is touch dry in 10mins, which reduces blow-drying time and means my hair has far less heat damage. I'm buying one for all the girls in my family! Can't and won't ever be without it. Thank you!
Absolutely love my hair towel wrap, I bought some for Xmas presents and I was very surprised at the lovely bag it was sent in, Thankyou
Love my hair towel. It stays on nice and secure and it doesn't take as long to blowdry my hair.
This is my second unicorn hair towel, I loved the first one so much, I had to buy another.
Highly recommend anyone who wants to purchase this. The detail and efficiency of receiving this was exceptional.
I have very long hair and this certainly helps dry my hair much faster, easy to use
Just love this wrap!
My hair dries so quickly.
I read all the reviews saying how amazing it is but I can’t get it to stay tight on my head, it falls off or comes loose all the time. It’s not as absorbent as advertised. Over I’m not overly impressed.
Love it and more easy for me to handle the small hair wrap better then normal bath towel for my wet hair
Love this towel, not only does your hair dry fast, but also the towel itself dries fast.
These hair towels are brilliant, they are so absorbent and dry your hair much quicker than the Turbie Twist ones. The material quality is lovely, I ended up purchasing more and my 7yo daughter and I have 2 each! Highly recommend these and they make great gifts.
The best towel for drying longer hair. Unlike cheap hair turbans this one is extra long and fits all of my hair. It’s also made to be comfy for any head size and doesn’t have annoying tight elastic around the edge. The fabric is also much better quality and really does dry your hair super fast. A must have for anyone with long hair!
10/10 would recommend. I have long, thick hair and it’s actually long enough to cover all of my hair!
The best hair towel I have ever owned.
I have very fine hair & the brush is perfect for me!
Awesome item, I HIGHLY RECOMMEND IT :)
I have very long hair, and these sorts of drying towels are NEVER long enough to get all my hair - BUT THIS ONE IS ! Having the elastic to secure it is also brilliant, buttons etc will often fall off.
The best no more frizzy hair!
Such good towels! My 3 daughters have long thick hair and we live in a colder climate. It usually takes an hour to dry their hair after a bath! With these bad boys it was a lot faster. They are a great size and well made. Heaps better than any other hair towel I’ve ever used. Highly recommended
I can’t believe how quick it drys my hair it’s amazing & all my hair fits into it in 1 go, no more fussing with a towel or pulling & breaking. only took 2 hr’s to fully dry my hair with it being in the wrap for 20 mins, normally would take me 6+ hr’s to get my hair fully dry. Highly recommended.
The colourful towels are bright and vibrant. Very absorbent. My hair is short and feels almost dry after using the towel for less than 5 minutes after a shower. Great time and energy saver.
I bought 2 brushes and the towell. Love them all. The towell is brilliant for anyone but with long thick curly hair like mine, it's amazing.
I received the unicorn colour but specifically ordered the charcoal and although I sent an email to correct it, I got no response. That was a shame.
Great product. I used it for my 3 year old daughter. Works really well. 5 stars
Wonderful product. Allowed me to keep my hair up and get dry, while I dry the rest of my body. The towel holds a lot of water. 5 stars
First saw them at the Easter show where I purchased a pack & found the hair towel was so fantastic I ordered another for my other daughter. Great for long hair & it really does work. I’ve bought a few different brands of hair towels & this one is the best. Great investment.
Seriously the best towel for hair! Has reducing drying time.
Have tried several turbans before and they always felt heavy and tended to fall off. This is lightweight and dries my hair super fast.
It’s great and easy to use
Top shelf! Can only have been invented by a bunch of thoughtful and innovative mums.
Bought one for my daughter at the Sydney Royal Easter Show, loved it so much I bought another one for me.
Love my Ugly Swan! Dries my hair so quick! I have hair nearly to my bum and I love the fact all of my hair can fit into it!
The best! I’ve bought 3 because my 2 daughters kept stealing mine. Helps to dry your hair, brilliant for long thick hair & stays put unlike those microfiber turbans.
I love it and my daughters love theirs. Easy to use, great for long thick hair & towel absorbs a lot of water. Quick drying too.