1. How much is postage?
We Currently offer FREE SHIPPING WORLD WIDE On all orders over $39.95. EXPRESS SHIPPING $7.95
We are committed to keeping our costs as low as possible!
2. Do you ship overseas?
Yes, we currently offer FREE SHIPPING WORLD WIDE On all orders over $39.95
3. How do I track my order?
Once your order has been placed you will receive a tracking number to follow your delivery.
4. How long does it take from the time I order to the time I receive it?
We pride ourselves on getting your shipment out within 24 hours. Shipped to you via Australia Post so it is secure and easily tracked. Australia Post recommends allowing up to 7 business days anywhere in Australia.
1. What warranties do you offer?
Ugly Swan offers a 14 day money back guarantee, for you to be able to experience peaceful brushing. If you are not completely satisfied please return for a full refund. To enquire about a refund please email firstname.lastname@example.org Please note we don't refund postage and return postage will be at your expense.
2. Faulty Workmanship
We quality check all our products before packaging, however, occasionally a fault may occur. This would normally happen within the first two week. We do not accept product returns, due to change of mind, or after 14 days due to hygiene reasons. General wear and tear will not be covered under faulty workmanship
I love it but my son has stolen mine. So now need to get him one too. Only issue is I like to blow dry my fringe first and keep out of the hair towel and is hard to get a good twist on with it sitting on this position on my head. I also have to do it the other way around to make it easier to keep all my fringe out.
I got the wrong style but liked it better than the one I ordered. Like the product a lot though.
Love my new Viper "Wild" hair wrap! Thanks again Ugly Swan!