1. How much is postage?
We Currently offer FREE SHIPPING WORLD WIDE On all orders over $39.95. EXPRESS SHIPPING $7.95
We are committed to keeping our costs as low as possible!
2. Do you ship overseas?
Yes, we currently offer FREE SHIPPING WORLD WIDE On all orders over $39.95
3. How do I track my order?
Once your order has been placed you will receive a tracking number to follow your delivery.
4. How long does it take from the time I order to the time I receive it?
We pride ourselves on getting your shipment out within 24 hours. Shipped to you via Australia Post so it is secure and easily tracked. Australia Post recommends allowing up to 7 business days anywhere in Australia.
1. What warranties do you offer?
Ugly Swan offers a 14 day money back guarantee, for you to be able to experience peaceful brushing. If you are not completely satisfied please return for a full refund. To enquire about a refund please email firstname.lastname@example.org Please note we don't refund postage and return postage will be at your expense.
2. Faulty Workmanship
We quality check all our products before packaging, however, occasionally a fault may occur. This would normally happen within the first two week. We do not accept product returns, due to change of mind, or after 14 days due to hygiene reasons. General wear and tear will not be covered under faulty workmanship
Really like this brush, cuts through tangles with ease and smooths out my hair for a ponytail but does leave it a hit frizzy.
These hair bushes by Ugly Swan are by far the best brushes I have ever used I swear by them I have bought them for all my friends and family and they are just as hooked as me! Everyone needs these brushes❤️
Love my brush
My 10 year old daughter is amazed at how good this brush is in getting her knots out! She has long, curly hair and swims a lot so this brush is the best for untangling - and she now looks forward to doing her hair so a big thank you ❤
totally in love with the new colour
I purchased the brush for my Granddaughter who wouldn't brush her hair because of morning tangles. No more tears, and she loves it.
I suffer with extremely knotty hair, my hair gets knotty from any movement or gust of wind. This is the only brush that I’ve come across that doesn’t pull or cause breakage when I brush my knots out and I don’t even feel any pain while brushing anymore
Absolutely fabulous and easy on my scalp, thank you so much
Great brush, the girls love their hair being brushed- No more battles! My girls hair is thick and long so I do need to brush in layers to detangle all of their hair.
Doesn’t tear hair looks soft all the time now
I bought this brush for my 9 year old and loved it so much I bought one for myself.
It brushes well without hurting and minimise hair loss/breakages. I love it!
Love it! My 4 year old daughter has very long hair and brushing her hair in the morning was a nightmare! I was ready to cut all her hair off. But not anymore, no more tears. We call it the magic brush! Highly recommend this brush.
It alot better no pulling,breaking my hair and my hair looks much better
I purchased for my granddaughter, she is impressed.