1. How much is postage?
We Currently offer FREE SHIPPING WORLD WIDE On all orders over $39.95. EXPRESS SHIPPING $7.95
We are committed to keeping our costs as low as possible!
2. Do you ship overseas?
Yes, we currently offer FREE SHIPPING WORLD WIDE On all orders over $39.95
3. How do I track my order?
Once your order has been placed you will receive a tracking number to follow your delivery.
4. How long does it take from the time I order to the time I receive it?
We pride ourselves on getting your shipment out within 24 hours. Shipped to you via Australia Post so it is secure and easily tracked. Australia Post recommends allowing up to 7 business days anywhere in Australia.
1. What warranties do you offer?
Ugly Swan offers a 14 day money back guarantee, for you to be able to experience peaceful brushing. If you are not completely satisfied please return for a full refund. To enquire about a refund please email firstname.lastname@example.org Please note we don't refund postage and return postage will be at your expense.
2. Faulty Workmanship
We quality check all our products before packaging, however, occasionally a fault may occur. This would normally happen within the first two week. We do not accept product returns, due to change of mind, or after 14 days due to hygiene reasons. General wear and tear will not be covered under faulty workmanship
I have purchased about 5 of these brushes and have given one each to my granddaughters. I have also kept one a my place for when they sleep over
They love them so much they tell all there friends as I also tell my friends. I also no friends have purchased these for themselves and there grandchildren
Thank you Ugly Swan for a great brush and thank you for no more screaming and crying.
Awesome brush. Love it
Gave another brush to another granddaughter.
They love it.
There Mum loves it also as the girls don’t fight her when she’s brushing there hair any more.
Will order another soon for another granddaughter.
Love it best brush every hair is so long and knotty this brush makes it so easy recommend to anyone