1. How much is postage?
We Currently offer FREE SHIPPING WORLD WIDE On all orders over $39.95. EXPRESS SHIPPING $7.95
We are committed to keeping our costs as low as possible!
2. Do you ship overseas?
Yes, we currently offer FREE SHIPPING WORLD WIDE On all orders over $39.95
3. How do I track my order?
Once your order has been placed you will receive a tracking number to follow your delivery.
4. How long does it take from the time I order to the time I receive it?
We pride ourselves on getting your shipment out within 24 hours. Shipped to you via Australia Post so it is secure and easily tracked. Australia Post recommends allowing up to 7 business days anywhere in Australia.
1. What warranties do you offer?
Ugly Swan offers a 14 day money back guarantee, for you to be able to experience peaceful brushing. If you are not completely satisfied please return for a full refund. To enquire about a refund please email firstname.lastname@example.org Please note we don't refund postage and return postage will be at your expense.
2. Faulty Workmanship
We quality check all our products before packaging, however, occasionally a fault may occur. This would normally happen within the first two week. We do not accept product returns, due to change of mind, or after 14 days due to hygiene reasons. General wear and tear will not be covered under faulty workmanship
I was surprised I loved this brush as much as I do. I have had all sorts of brushes, all the way to Mason Pearson. I have long very thick coarse hair. Most brushes either couldn't untangle my hair or tore at my hair causing splitting and breakage. This brush actually glided through my hair and very easily untangled it. My hair looked less frizzy and was smoother too. It also did not rip out much hair, which is something most brushes seem to do. It is definitely the best brush I have ever used and would highly recommend it to others. It's especially good for those who have unruly hair.
I have a lot of fine hair, hair length just below my shoulders and I do get a lot of really tiny knots in my hair. My usual brush does not catch them, this brush does. I wasn’t sure it if would but it was worth a try. Really happy with this product, it does what it’s supposed to do.
I love the brush that's why I had to buy another one and I think I will be buying more in the future.
Great brush, even able to use when Mt hair is half dry, it's great